Who is KeenOut for?
People who want to make friends, expand a social circle, meet other newcomers, find activity buddies or meet someone naturally without a swipe deck. V1 uses Google sign-in only; there is no email/password signup.
What does first meetup free mean?
While the launch offer is active, one eligible quality-approved confirmed KeenOut is A$0 per genuine member/account. Viewing, joining a pool, waitlisting or receiving a weak proposal does not use it. Future confirmed meetups are A$5 per person. No subscription.
Why might KeenOut ask for extra verification?
Limited, explainable anti-abuse checks protect the introductory offer. Most members see no extra step. Where needed, we use neutral verification or allow the standard A$5 price; we do not display internal risk scores or treat a shared network as proof of misuse.
What if a good group does not form?
You are not charged and the free entitlement is not consumed. We show a truthful matching state and wait for a better group, even near the deadline.
Can I bring a friend?
Yes. You stay together, but eligibility and payment are calculated per person. Two eligible new members pay A$0 total; one returning and one new member pay A$5 total; two returning members pay A$10 total. Repeated or circular invitation misuse may affect promotional eligibility without blocking legitimate invitations.
What happens if someone cancels?
KeenOut automatically seeks the best compatible waitlist replacement without lowering group quality. KeenOut-caused cancellations restore an applicable free entitlement or trigger the configured paid refund or credit. Late cancellations and no-shows normally leave the offer consumed and may add future confirmation checks.
How do coupons work?
Enter a code on an eligible confirmation. Coupons are validated server-side and may have activation, expiry, location, experience and redemption limits. Unless explicitly stated, a coupon changes only the KeenOut fee; food, drinks and other third-party costs remain payable.
Why do I need to confirm again on the day?
A short same-day check gives the group a current attendance signal. Tap ‘Yes, I’m coming’ or cancel in one step before the shown deadline. Reliable members can receive configured grace for a missed notification; one missed prompt does not automatically mean punishment.
What are last-minute spots?
You can opt into free standby notifications for compatible openings based on time, area, activity and travel preference. Offers have a short, clearly shown response window. Accepting still follows your normal first-free, coupon or A$5 confirmation eligibility, and KeenOut never lowers group quality merely to fill a place.
What is the difference between a KeenOut Experience and a Community Event?
KeenOut Experiences are small groups formed and coordinated by KeenOut, with matching, confirmations and the applicable first-free or A$5 coordination price. Community Events are independent public events from organisers. They do not use the six-person matcher and free RSVPs never attract the KeenOut Experience fee.