Contact and support

Tell us what happened.

Choose product, payment, account, general or safety support. Safety concerns are prioritised, but KeenOut is not an emergency service.

Support requests

Use the in-product report flow where available. For launch support, email support@keenout.com with the category, relevant meetup date and a concise description. Do not email payment card details or identity documents.

Urgent danger

If someone is in immediate danger in Australia, call 000. KeenOut cannot dispatch emergency assistance.

Privacy and account requests

Request access, correction or account deletion from account settings or email privacy@keenout.com from your registered address.